-A Cento

Valued customer,

To ensure a safe environment
to ensure the health and safety of everyone while supporting our entire community
to ensure you have a safe, healthy and enjoyable flight experience
to help protect riders and drivers
to help you, our restaurant partners, and our drivers
to help keep you healthy, safe and comfortable when you fly with us
to support you and your travel plans
to keep our venue clean and hygienic and our patrons safe
to personally let you know that safety—your safety—is, and always will be, job one at our airline
to reach out to you personally about what we are doing here at Hilton
to ensure that every member of our Delta family is informed on an ongoing basis, including you
to assure you that we are taking every measure possible
to share with you what we are doing
to share some of the steps we are taking
to personally connect with you about the actions we’re taking
to share the actions we’re taking

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I am reaching out today

I personally want

I wanted

I wanted

I want

I want

We want

We want

We want

We want

We want

We want

We want

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The prerequisite for fun must always be safety.

In these uncertain times,

Rest assured that we are prepared.

Since January, our pandemic response team has been activated.

Not only is safety built into the DNA of everything we are as a company, but

We remain committed to offering you flexible booking options.

Your health and wellness are always our number one priority.

The health and safety of Lyft’s community is our priority.

Our mission is to show you a good time.

We at The Post fully understand our responsibility to keep you informed.

At Restoration Hardware, we believe there are moments in life that should be defined by our vision, values, hopes and dreams, not by a virus.

Your safe and reliable power is as important now as it has ever been.

We all got into this business to make magic happen.

We were one of the first to respond.

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We know that consumers have a lot of questions and concerns.

We know the current travel environment may limit your ability to stay with us.

We know Lyft can be a critical lifeline for communities in need.

We know that earning Hilton Honors Points and Status is an important way we show appreciation.

We know it is extremely difficult to get through to our call centers right now and many of you are experiencing tremendous frustration.

We know no words will do justice to everyone’s individual experience.

We know how important cleanliness is during these times.
 
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Our stores have elevated their already high standards of hygiene.

We have significantly amplified those and stepped up our “heavy cleans.”

We have increased aircraft cleaning each night, including the walls, windows, window shades, galleys, lavatories and floors.

Our porters and bussers maintain a regular schedule of sanitizing restrooms and other common areas, as well as tending to spills and messes as they occur.

Our team members are required to wear two disposable single-use gloves when working at the smoothie station, handling soups, or working with any other ready to eat foods.

Our bartenders and waitstaff all adhere to our strict protocol of regular handwashing.

Our teachers will no longer be providing hands on adjustments.

Our staff is required to not come to work if they’re feeling remotely unwell.

Our team members are highly trained in handling potentially ill passengers.

Gloves must be worn on both hands and must be free of any holes.

We’ve temporarily suspended hot towel service.

We’re keeping a list of names of our attendees through our ticketing systems and all employees must punch in when coming to work.

If we are notified of a rider or driver testing positive, they will be temporarily suspended from using Lyft until they are medically cleared.

We have received consecutive A ratings from the NYC Department of Health and Mental Hygiene

We do not expect any interruption of your service.
 
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Our stores have elevated their already high standards of hygiene.

We have significantly amplified those and stepped up our “heavy cleans.”

We have increased aircraft cleaning each night, including the walls, windows, window shades, galleys, lavatories and floors.

Our porters and bussers maintain a regular schedule of sanitizing restrooms and other common areas, as well as tending to spills and messes as they occur.

Our team members are required to wear two disposable single-use gloves when working at the smoothie station, handling soups, or working with any other ready to eat foods.

Our bartenders and waitstaff all adhere to our strict protocol of regular handwashing.

Our teachers will no longer be providing hands-on adjustments.

Our staff is required to not come to work if they’re feeling remotely unwell.

Our team members are highly trained in handling potentially ill passengers.

Gloves must be worn on both hands and must be free of any holes.

We’ve temporarily suspended hot towel service.

We’re keeping a list of names of our attendees through our ticketing systems and all employees must punch in when coming to work.

If we are notified of a rider or driver testing positive, they will be temporarily suspended from using Lyft until they are medically cleared.

We have received consecutive A ratings from the NYC Department of Health and Mental Hygiene.

We do not expect any interruption of your service.

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Public health is a communal effort.

Travel bans, social distancing, and city mandates have made our businesses unable to support our employees.

We are in unprecedented times.

 
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Because the health crisis is so urgent and is likely to spare no one

In order to make financial health and our services as accessible as possible

For the next two weeks, we will offer

a complimentary choice of a probiotic, ginger, or turmeric booster with any made-to-order smoothie purchase

funds to drivers should they be diagnosed

hand sanitizer available to all who attend the event

contactless payment methods

a 20% discount

a substantial portion of our coverage free to all

at least one special deal surrounding our immune boosting products

To be clear, we can’t commit to reimbursing every single person in need.

We have no idea how many people will do this, and unfortunately, we don’t have unlimited funds.

Our store door will be left open to minimize doorknob contact.

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You can book with confidence.

Unfortunately during recessions, unemployment can be inevitable.

Small actions can make a big difference when everyone helps out.

At Hilton, we believe it is in challenging times like these that the power of hospitality is needed most of all.

We are going to continue to do what we do best.

All of the air in the cabin is, on average, completely changed every three minutes.

We’ll also clean the POS system screen as often as possible.

As always, we offer acupuncture and herbal supplements to help boost your immune system.

Now more than ever, it is time to apply yoga in our daily lives.

Thankfully, as of today there have not been any disruptions to our operation or service.

At the time of this email, we are shipping orders without interruption.

On behalf of our 23,000 crewmembers at JetBlue

We want you to have peace of mind when choosing Frontier.

Stay safe as we navigate through the next days and weeks.

Diversify your portfolio, follow your disciplined rebalancing strategy, and stick with your plan.

As we are not experts in healthcare or employment law, all information is to be taken as a suggestion.

News continues on many other fronts as well.

At this time all our events are continuing as planned until further notice.

As of today, authorities have not announced travel restrictions to any destinations where we fly.

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Laura Eve Engel is the author of Things That Go (Octopus Books, 2019). She is the recipient of fellowships from Provincetown Fine Arts Works Center, the Wisconsin Institute for Creative Writing, the Helene Wurlitzer Foundation and the Yiddish Book Center. Her work has appeared in The Nation, Best American Poetry, Boston Review, Crazyhorse, Colorado Review, PEN America, Tin House, and elsewhere. Find her on everything @lauraeveengel.